Privacy and Personal Data Protection Policy

1. Introduction

This Privacy and Personal Data Protection Policy explains the principles for processing personal data collected through the website www.ekosap.com operated by Star Kimya ve Gıda San. Paz. Ltd. Şti. (“Company”, “we”, “our”).
This policy has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and the European Union General Data Protection Regulation (GDPR).

2. Personal Data Collected

We may collect the following personal data from you:

  • Name, surname
  • Phone number
  • Email address
  • Delivery and billing addresses
  • Payment information (card details are processed directly by the payment provider and are not stored by us)
  • Digital data such as IP address, browser type, and visit time (through cookies)
3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

  • Providing and delivering products and services
  • Managing order processes
  • Invoicing and accounting transactions
  • Providing customer service support
  • Communication and information activities (sending commercial electronic messages with your consent)
  • Fulfilling legal obligations
  • Analyzing and improving website usage
4. Legal Grounds for Processing Personal Data

Your data is processed based on the following legal grounds:

  • Necessity for the establishment and performance of a contract
  • Compliance with legal obligations
  • Protection of our legitimate interests
  • Your explicit consent
5. Sharing of Personal Data

Your data is shared only with the following parties and for the specified purposes:

  • Cargo and logistics companies (for product delivery)
  • Payment service providers (for processing payments)
  • Legal authorities (to comply with legal obligations)
6. Transfer of Personal Data Abroad

Your data may be transferred abroad due to email services, cloud services, or website infrastructure providers. In such cases, security measures in accordance with KVKK and GDPR are ensured.

7. Cookies and Tracking Technologies

Our website uses cookies for the following purposes:

  • Essential functionality cookies
  • Performance and analytics cookies
  • Personalization and targeting cookies (with your consent)

You can manage or disable cookies through your browser settings.

8. Your Rights

Under KVKK and GDPR, you have the following rights:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion or anonymization of your data
  • Object to the processing of your data
  • Request the transfer of your data (GDPR)
  • Withdraw your consent for processing
  • Lodge a complaint with the Personal Data Protection Authority
9. Contact

For any requests or questions regarding your personal data, you can contact us at:

Star Kimya ve Gıda San. Paz. Ltd. Şti.
Address: İvogsan 1469. Cd. No:5 Yenimahalle, Ankara, Turkey
Phone: +90 312 395 51 11
Email: info@starkimya.com